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 3I principle

 Integrity in management, Innovation in products, Insistance in service

We regard "sincerity, harmony, innovation and win-win" as our management concept and "reliability, practicability and competitive price and quality" as the product design concept, to provide our customers at home and abroad with high quality products, good service and competitive price. 

 

Warranty

All products are warranted to be free from defects in materials or workmanship for two years from the date of purchase. Within this period,  GLOWLUX LIGHTING COMPANY LIMITED will, at its sole option, repair or replace any components which fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor, provided that the customer shall be responsible for any transportation cost. This warranty does not cover failures due to abuse, misuse, accident or unauthorized alterations or repairs.

The warranties and remedies contained herein are exclusive and in lieu of all original manufacturer warranties, whether express, implied or statutory, including any liability arising under any warranty of merchantability or fitness for a particular purpose, statutory or otherwise. This warranty gives you specific legal rights, which may vary from state to state.

In no event shall  GLOWLUX LIGHTING COMPANY LIMITED be liable for any incidental, special, indirect or consequential damages, whether resulting from the use, misuse or inability to use the product or from defects in the product. Some states do not allow the exclusion of incidental or consequential damages, so the above limitations may not apply to you.

GLOWLUX LIGHTING COMPANY LIMITED retains the exclusive right to repair or replace the product or offer a full refund of the purchase price at its sole discretion. Such remedy shall be your sole and exclusive remedy for any breach of warranty.

If you have any question or doubt about the product quality or service, welcome to contact our After Sales Department : aftersales@glowlux.net.

 

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